Can I change the shipping address?
If you want to change the shipping address, ple
Can you issue a receipt?
If you need a receipt, you can print it from "D
Can I contact you by e-mail?
For inquiries by e-mail, please contact us at t
Can I contact you by phone ?
For inquiries by phone, please contact us at th
Can you tell me more about SENSHA?
SENSHA Co., Ltd. is specializing in the manufac
If I no longer need the item I ordered, can I return it?
Refund & Return Policy
Do you accept returns if the product is defective?
Return & Refund Policy
I want to know how to use the product.
Instructions on how to use the product
I made a payment by bank transfer, when will it be shipped?
After verification and confirming your payment,
Can I specify the sender of the shipping slip?
Since the requester/sender on the slip will be
Is it possible to specify a shipping company or their remote branch office?
We are very sorry, but we cannot specify the ca
I have forgotten my password
If you have forgotten your password, click the
Can I specify the delivery date?
We are very sorry, but it is not possible to sp
How long will it take for the goods to arrive?
We will ship within 1-5 business days after con
Can I purchase your product at nearby auto parts store?
We are very sorry, but we do not sell it at car
Is a gift packaging possible?
We are very sorry, but we do not offer gift wra
Can I join as an agent?
SENSHA is looking for distributors.
Can I change my account information?
If you want to change your account information,